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Get more
happy customers
with video assistance 

Don’t juggle multiple tools. Use a customer assistance platform that combines video & live chat with the features of a CRM system.

Simple enough for a one-man team. Powerful enough for a company.

Trusted by dozens of brands from US, Europe, Asia, UK - and more.

One definite platform for customer support, sales and remote consultations

No software installation. It’s simpler than you think.

Let your customers start the conversation...

Live video & chat on your website

Only 1 button click. It's that simple.

Coming soon

Booking calendar

1 minute and the meeting is scheduled. Nice!

Vicodo

Your communication headquarters.

… or invite them yourself.

Vicodo

Manage your cases and customer details.

And yes, you can have an audio-only chat or share your screen as well.

Your customers

No software download - they only need a browser.

Try it yourself for free
or
Book a demo

More than just video calls

With Vicodo, you don’t just get a video chat tool -
you get an all-around communication platform that adapts to your needs.

Your brand is important - show it

Showcase your brand identity and adjust the logo, content, colors and background images. Impress your customers with a tool that looks like it was custom-made for you.

Convert website visitors to customers with live video & chat

Provide a first point of contact for your customers and let them contact you directly from your website. Choose your working hours and decide if you want to accept chats, video calls, or both.

Chat-only conversations and file sharing

You don’t have to rely on video - you can start a chat conversation and keep it stored in your archive. Exchange documents, images, or videos and group them by using tags.

Use the built-in calendar to effectively manage your cases

Always know what’s coming next and plan your meetings accordingly. See your daily, weekly, or monthly overview of appointments and easily check on your team.

Work as a team and get more tasks done

Add your colleagues to the team and share the workload. Assign new team members to cases or escalate them to the higher-level support team.

Explore all features

Works everywhere.
No downloads, no installation.

Your customers and agents will never need to bother with downloading software - Vicodo works directly in their browser.
Chrome, Firefox, Opera, Edge, Safari, MacOS, iOS, Android, Windows
Try it yourself for free
or
Book a demo

We value security

  • GDPR compliant
  • Password protected calls
  • European data centers
  • End-to-end encryption
  • Full privacy protection. We will never share your data with 3rd party companies.

Designed for your business

Don’t miss out on digital transformation and see how live video chat can help your company.

More use cases

Seamless integration

Make Vicodo a part of your existing workload with our API and webhooks.
Add the widget to your page in just a few minutes - all you need to do is paste the code we prepared.

Talk to our team

Wondering if video chat is the right solution for your company? Let’s discuss and find out.

Book a demo
Daniel
LinkedIn