Remote video assistance for

Accelerate your claim processing and improve customer experience

Reduce costs with the video damage assessment and provide outstanding service by processing your customers’ claims even on their First Notice of Loss.

Up tp

increase in customer satisfaction


reduction in claim expenses


20 minutes
of average consultation time

How can video assistance transform claim processing?

Lower costs, shorter lifecycle, increased productivity

Save time and money by reducing the number of field adjuster dispatches and get more claims successfully resolved.

Efficient and easy product presentation

Build trust-based customer relationships and let them choose the best policy during a personal, face-to-face video chat.

Minimal customer effort = maximum satisfaction

Provide your customers a frictionless claim settlement experience that leaves a 5-star impression. Use video appointments that don’t require downloads, registration, or logins. Send a link and make it possible to connect even on mobile. Be where your customers need you.

Secure and fraud-proof

Detect fraudulent cases with the GPS location request and visual customer identification.

How it works


A customer submits a claim

Let your customer contact you right from your website with just one click or schedule a meeting for later.


Remote review and damage assessment

Replace the on-site visit with a quick and convenient video call and assess the damage in a matter of minutes.


Easy verification

With high-quality snapshots and the live drawing function, you will quickly gather all the necessary documentation and prevent fraudulent claims


Closing the claim

Solve the case faster than ever before and watch the customer satisfaction rate soar!

Key features for remote claim settlement

Explore all features
HD photo snapshots
Location request
Live photo drawing
Documents and photos sharing
1-click contact point
Branded call page

Ready to start the digital transformation?