Healthcare

Offer risk-free telemedical consultations and provide effective help.

45% of the patients would use the video teleconsultation

Safe and efficient
The video consultation is encrypted end-to-end. Explain further therapies and review the healing process of a surgical wound on the screen.
Billable by EBM (In Germany)
For each video consultation, doctors receive a 4.21 Euro refund from the health insurance (40 points technical supplement to GOP 01450 and 88 points to GOP 01439).
Time savings for doctors
Provide your patients online and have more time for urgent cases in your waiting room. Consultation, control and follow-up appointments are an ideal field of application for the live video consultation.
Already Common Practice
The telemedical online video consultation can be carried out since April 1, 2017 in Germany. Patients do not need to come to the practice or hospital for each appointment.

How it works?

Directly in the browser. No software installation

1
Send link
Invite your customers via SMS or e-mail.
2
Start video conversation 
Personal and close. Your customer can show you live what it's all about.
3
Documentation
Take notes and screenshots or record the call
Send link
Invite your customers via SMS or e-mail.
1
Start video conversation
Personal and close. Your customer can show you live what it's all about.
2
Documentation
DocumentationTake notes and screenshots or record the call
3

Works everywhere.
No downloads, no installation.

Your customers and agents will never need to bother with downloading software - Vicodo works directly in their browser.
Chrome, Firefox, Opera, Edge, Safari, MacOS, iOS, Android, Windows

Benefits for everybody

For your
Customers
  • Direct support
  • Personal advice
  • Visual contact
  • Positive experience
For your
Business
  • Cost savings
  • Efficient customer support
  • Strengthen customer loyalty
  • Competitive advantage
  • Less travels to the customer
Try for free

Your dashboard -
Simple and clear

Easy case management
Invitation via SMS and e-mail
Search and filter
Chat history and video archiving
Send and receive files
Case management
Invitation via SMS and e-mail
Search and filter
Chat history and video archiving
Send and receive files

We value security

  • GDPR compliant
  • Password protected calls
  • European data centers
  • End-to-end encryption
  • Full privacy protection. We will never share your data with 3rd party companies.

See Vicodo in action

Request live demo