Sometimes words alone are not enough. Start a video call directly at your website widget and provide the best support!
In the age of chatbots, you can win over new customers through human-to-human communication. Take the best care of your page visitors and turn them into clients, providing support via live video or live chat directly on your website.
‘Please describe what you’re seeing on your screen’? No, thank you! Instead, switch to screen sharing and solve customers’ issues quickly and smoothly.
Break the ice before the conversation begins - add your and your teammates' profile pictures so page visitors can see who’s on the other side!
Imagine a customer in need of assistance. Sure, you can make them browse through Help Centers or wait hours for an email reply - or you can let them go to your website, open the chat and get their solutions directly from you, fast and personal. Yes, it’s that simple.
Present your products and services right as people are browsing your page and unlock their customer potential.
Start live chatting the same day you register - simply paste the code into your website or app, or use the WordPress plugin!
Make the website widget an integral part of your page. Customize it to make it look like a native part of your website or app, from your logo to button colors and welcome message.
Transferring a case to a teammate? Got it. Escalating to a higher level of support? Only takes one click. With Vicodo, you can enjoy all the benefits of good teamwork and cooperation - while keeping the customer experience smooth and frictionless.