Banking & Finance

Digital customer loyalty through efficient online video consulting. Time and cost saving.

Time and cost saving customer communication

Personal and modern
First-class service is no longer just available to your customers in the branch. Even at home and on the go, your customers can have a non-committal and comfortable video chat in a video conversation.
Digitization
The demands of your customers have changed radically. Permanent accessibility via different channels is expected. Video communication enables all-round advice and significantly increases customer satisfaction.
Flexible financial advice
The live video consulting is suitable for all customers and especially outside of cities and for working people. Your customers gain time and local flexibility for comprehensive advice on financial products.
Security & Verification
Vicodo® Live Video is also great for verification processes like Video-Ident. With this service, you can easily and directly conclude an agreement. Each conversation is encrypted end-to-end.

How it works?

Directly in the browser. No software installation

Send link
Invite your customers via SMS or e-mail.
1
Start video conversation
Personal and close. Your customer can show you live what it's all about.
2
Documentation
DocumentationTake notes and screenshots or record the call
3

Works everywhere.
No downloads, no installation.

Your customers and agents will never need to bother with downloading software - Vicodo works directly in their browser.
Chrome, Firefox, Opera, Edge, Safari, MacOS, iOS, Android, Windows

Benefits for everybody

For your
Customers
  • Direct support
  • Personal advice
  • Visual contact
  • Positive experience
For your
Business
  • Cost savings
  • Efficient customer support
  • Strengthen customer loyalty
  • Competitive advantage
  • Less travels to the customer
Try for free

Your dashboard -
Simple and clear

Case management
Invitation via SMS and e-mail
Search and filter
Chat history and video archiving
Send and receive files

We value security

  • GDPR compliant
  • Password protected calls
  • European data centers
  • End-to-end encryption
  • Full privacy protection. We will never share your data with 3rd party companies.

See Vicodo in action

Request live demo