Remote video assistance for
Websites and online shops
Convert website visitors to your clients with customer-oriented video assistance
Offer immediate answers to all your customers’ questions and leave an impression with an on-brand, user experience-oriented communication platform.
How can video transform customer assistance?
Designed for the ‘now’ customers
Provide an instant, 1-click contact point at your website and answer customers’ questions as soon as they appear.
Live chat, video, or both? You decide!
Quick chat conversation or a face-to-face video call? You don’t have to choose - with our website widget, you can give your customers the best multichannel experience.
Amazing experience = more returning customers
Impress your visitors with an on-brand communication tool and provide them with the customer experience they will come back for.
Remote product presentations made easy
Show, don’t tell. Bring the on-site experience online and showcase your products during convenient video meetings.
How it works
A customer contacts you through live chat or schedules a meeting
With the first contact point located on your website, customers can address any doubts they have right as they are browsing your offer.
Solve issues, answer questions or present your product during a live video call
A high-quality video connection with crystal clear audio will help you provide all the assistance your users and customers might need.
Follow-up customer care
Send documentation, ship your products, or recommend and cross-sell your services.
Closing the ticket
You can automatically redirect your customers to the product page right after the call or send them to your custom feedback form.
Key features for websites and online shops
Explore all featuresLive chat: 1-click contact point
Branded live chat and call page
Case (ticket) system
Screen sharing
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Customer profiles with custom data fields
Mobile support
Ready to start the digital transformation?
